At KwickloMart, we are committed to providing you with the best quality groceries and vegetables along with a seamless shopping experience. However, we understand that there might be instances where you may need to cancel your order or seek a refund. Please read our Refund and Cancellation Policy carefully to understand the terms and conditions.

Cancellation Period

- You can cancel your order anytime before order is packed.
- Once the order is packed and out for delivery, cancellation will not be accepted.

Cancellation Process

- Log in to your KwickloMart account.
- Navigate to your order history.
- Select the order you wish to cancel and follow the cancellation instructions.

Refund Eligibility

- Orders canceled within the specified time frame will be eligible for a full refund.
- Refunds will be processed through the original payment method.

Quality Issues

- If you receive products that are damaged, defective, or not as described, please contact our customer support within 24 hours of receiving the order.
- Sometimes you may be asked for clear images and a detailed description of the products for our review.

Refund Process

- Refunds will be processed immediately after the approval of the refund request.
- The refunded amount will be credited to the original payment method.

Cancellation/Refund Denial

- KwickloMart reserves the right to deny cancellation or refund requests in case of suspected abuse or fraudulent activities.

Contacting Customer Support

- For any cancellation or refund-related queries, you can reach out to our customer support team at care@kwicklomart.com.

KwickloMart may update this policy from time to time, and the revised version will be effective at the time of posting on our website.

By placing an order with KwickloMart, you acknowledge that you have read, understood, and agreed to our Refund and Cancellation Policy. We appreciate your trust in us and strive to provide you with the best shopping experience possible.